商品の返品・交換

We only provide exchange service if:

  1. the products you received are different from your order.
  2. the products are proved to be damaged during transport.

We do not offer returns or refund under any circumstances.

Procedures of Exchange

  1. Please contact your nearby post office to look for the most economy shipping methods.
  2. Email to sales@artopians.org. Listing your order number, details of products, postage fee and reasons of exchange.
  3. After receiving our confirmation email. Pack the returned products along with our acknowledgement email. You should send to:
    ROOM 1301, 13/F,
    BLOCK B, SEAVIEW ESTATE,
    8 WATSON ROAD, HONG KONG.
  4. All shipping fee must be prepaid. We do not accept COD returns.
  5. The return shipping fee will be returned the same way you choose upon purchasing, after your corrected order is sent.

アートウォーカーについて